{
  "record": {
    "id": "3ff6cac1-0907-44d6-9e1c-403bda818d78",
    "code": "PAI-3FF6CAC1",
    "force": "Boulder Police and Fire Communications",
    "country": "United States",
    "country_code": "us",
    "is_country": true,
    "region": "Colorado",
    "technology": "AI Emergency and Non-Emergency Call Triage",
    "technology_slug": "ai-emergency-call-triage",
    "vendor": "Axon (reported by the Daily Camera, 7 October 2026; the city page does not name the supplier)",
    "vendor_slug": "axon",
    "programme": "ANET (Automated Non-Emergency Triage)",
    "status": "trial",
    "stage": "in-use",
    "evidence": "official",
    "evidence_is_claim": false,
    "since": "October 2026",
    "legal_basis": "",
    "oversight": "",
    "notes": "Soft launch at the end of October 2026 on the police and fire non-emergency line, running for a few hours at a time several times a week. It answers questions, creates requests for staff review or transfers to a dispatcher, and transfers emergencies at once; it does not answer 911. The city page does not name the supplier (trade reporting says Axon).\n\nUpdate, November 2026. The Daily Camera, republished by Officer.com on 7 October 2026, reports that the assistant is an Axon product, is limited to non-emergency calls (examples given include abandoned vehicles, noise, lost property and parking), works in English and Spanish, lets callers ask for a human at any time, and that non-emergency call data will not be used to train the AI. It describes the end-of-October start as following weeks of phased testing, with no end date given.",
    "source": "City of Boulder, Non-Emergency Line AI Assistant",
    "source_url": "https://bouldercolorado.gov/non-emergency-line-ai-assistant",
    "last_checked": "2026-11-04",
    "record_url": "https://www.policeainews.com/tracker/record/3ff6cac1-0907-44d6-9e1c-403bda818d78"
  },
  "licence": "https://www.policeainews.com/data#licence"
}