{
  "record": {
    "id": "4ddf248b-abd7-4273-a05c-ea1403e3d04b",
    "code": "PAI-4DDF248B",
    "force": "Seattle Fire Department",
    "country": "United States",
    "country_code": "us",
    "is_country": true,
    "region": "Seattle, Washington",
    "technology": "AI emergency medical call analysis",
    "technology_slug": "ai-emergency-call-triage",
    "vendor": "Corti (Denmark)",
    "vendor_slug": "",
    "programme": "",
    "status": "operational",
    "stage": "in-use",
    "evidence": "journalism",
    "evidence_is_claim": false,
    "since": "2023",
    "legal_basis": "Not established; reporting has questioned whether the deployment was reviewed under Seattle's surveillance technology framework",
    "oversight": "Seattle surveillance technology framework, with reporting questioning whether it was applied",
    "notes": "Analyses emergency medical 911 calls in real time, providing prompts to dispatchers and assisting decisions about whether particular callers should be routed towards a nurse-staffed service rather than receive an immediate ambulance response. In use since December 2023.\n\nThis is a more consequential application than transcription, and the distinction matters: the AI output influences emergency response prioritisation rather than merely recording what was said. Documented governance concerns centre on the absence of public disclosure and review under the city's surveillance technology framework, though these derive from investigative reporting rather than a regulator's finding.\n\nAs with the New Orleans entry, this is a fire department rather than a police force, included because emergency response and control rooms fall within this site's scope.\n\nOn the department's own effectiveness claim, the two figures it has given do not agree. A 2024 Corti press release quoted SFD Medical Director Michael Sayre crediting the technology with a 50% increase in 911 calls routed to the nurse line; a Fire Department spokesperson later corrected that to 32%. Neither figure has been independently verified. The department also confirmed the system had run without disclosure to callers and without public review, and self-determined that it did not qualify for review under Seattle's 2017 surveillance ordinance.",
    "source": "Seattle Times investigation, via GovTech",
    "source_url": "https://www.govtech.com/em/safety/questions-arise-as-ai-analyzes-redirects-seattle-911-calls",
    "last_checked": "2026-08-26",
    "record_url": "https://www.policeainews.com/tracker/record/4ddf248b-abd7-4273-a05c-ea1403e3d04b"
  },
  "licence": "https://www.policeainews.com/data#licence"
}