What we know about how New Orleans is, and isn't, using AI for 911 calls

USMSN20 Oct 2026

Should AI handle Richmond’s non-emergency 911 calls?

UKMSN14 Oct 2026

Norfolk, Newport News police launch AI tool for non-emergency calls

USPolice114 Oct 2026

N.Y. dispatcher union sues, alleging AI tool that answers some non-emergency calls violates state law

Also reported by officer.com

MSN14 Oct 2026

Scoop: Richmond wants AI to handle 60% of nonemergency calls

Also reported by hoodline.com

UKwhro.org9 Oct 2026

Calling Norfolk police for something that's not an emergency? An AI may answer the phone.

denver7.com7 Oct 2026

Boulder to use AI for non-emergency calls; new safety center offers drone response capabilities