Surveillance

AI Social Media Monitoring

Software that collects public social media posts at scale and uses AI to search, cluster and score them for investigators and intelligence analysts.

2 tracker records in 1 country: 2 in use, 0 withdrawn, 0 on the horizon

AI social media monitoring tools gather large volumes of public posts and let analysts search them by keyword, place, name, phone number or account, with machine-learning features such as sentiment scoring and automatic alerts.

The questions they raise are about scope rather than accuracy: what counts as public, how long material is kept, whether sentiment or topic scoring drifts into monitoring people for their views, and whether local surveillance rules require the purchase to be disclosed.

Records on this tracker are listed one body at a time. Vendor claims about the number of posts analysed are recorded as claims.

Tracker records for AI Social Media Monitoring
DeploymentCountrySupplierSinceStatusChecked
Boston Police DepartmentAI Social Media Monitoring United StatesMassachusetts LifeRaft 2026 Operational
ICE Homeland Security InvestigationsAI Social Media Monitoring United States Zignal Labs (via Carahsoft) 2025 Operational

Sources

  1. Boston police quietly began using social media surveillance tool (Boston Globe, 17 September 2026)
  2. ICE just bought a social media surveillance bot (The Lever, 23 October 2025)