United Kingdom, Force area

Greater Manchester Police

Live and Retrospective Facial Recognition, supplied by Not specified in source

OperationalRegulator findingPAI-63A05F78

Body
Greater Manchester Police
Country
United Kingdom
Area
Force area
Technology
Live and Retrospective Facial Recognition
Supplier
Not specified in source
Status
Operational
In routine use by the named body, on the evidence of a public source.
Stage
In use now
Since
2025
Legal basis
Not specified in source; subject to an ICO compliance audit
Oversight
Information Commissioner's Office (consensual audit, executive summary published 18 August 2026); reasonable assurance for live use, LIMITED assurance for retrospective use
Evidence
Regulator finding
Data protection authority, inspectorate or oversight body
Source
ICO audit executive summary; Computer Weekly; Biometric Update
Last checked
Record code
PAI-63A05F78

Notes

Greater Manchester Police uses both live facial recognition and retrospective facial recognition. The Information Commissioner's Office audited the force between June 2025 and March 2026 as one of five in a consensual audit programme, publishing its executive summary on 18 August 2026.

The two ratings differ, and the gap is the substantive finding. GMP received reasonable assurance of compliance for live facial recognition, but only LIMITED assurance for retrospective facial recognition. The ICO attributed that lower rating to the absence of a policy governing the force's use of the Police National Database, and to a lack of defined roles for using the technology.

That is the clearest single illustration of the audit programme's broader finding that compliance is weaker for retrospective searching than for live deployment, despite live deployment attracting far more public and legal scrutiny.

On accuracy, the force states that in more than one million scans a single individual has been misidentified, a Caucasian woman at the Manchester Marathon. That figure is the force's own. GMP says officers are present at deployments to explain the technology to the public, that alerts are reviewed by trained officers before any action is taken, and that data from non-matches is deleted within seconds.

Across all five audited forces the ICO made 107 recommendations, all accepted or partially accepted, and each force has submitted an action plan.

Other systems used by Greater Manchester Police

Other systems used by Greater Manchester Police
DeploymentCountrySupplierSinceStatusChecked
Greater Manchester PoliceMicrosoft 365 Copilot (generative AI) United Kingdom Microsoft — Operational

Live and Retrospective Facial Recognition elsewhere in United Kingdom

See them in the tracker
Live and Retrospective Facial Recognition elsewhere in United Kingdom
DeploymentCountrySupplierSinceStatusChecked
British Transport PoliceLive Facial Recognition United KingdomLondon rail and Underground network NEC (NeoFace M40) 2026 Trial
Metropolitan PoliceLive Facial Recognition United KingdomLondon NEC (NeoFace) 2020 Operational
South Wales PoliceLive Facial Recognition United KingdomWales NEC (NeoFace) 2017 Operational
Essex PoliceLive Facial Recognition United KingdomForce area Corsight AI (Apollo 4), with Digital Barriers 2024 Operational
West Yorkshire PoliceLive and Retrospective Facial Recognition United KingdomForce area Not specified in source 2025 Operational
Police ScotlandLive Facial Recognition United KingdomScotland Not applicable -- not yet deployed 2024 Proposed
Merseyside PoliceLive Facial Recognition United KingdomMerseyside, including Southport and Birkenhead town centres — 2025 Operational
Thames Valley PoliceLive Facial Recognition United KingdomThames Valley, first deployed in Oxford city centre — 2025 Operational
Northamptonshire PoliceLive Facial Recognition United KingdomNorthamptonshire — 2023 Trial
Bedfordshire PoliceLive Facial Recognition United KingdomBedfordshire NEC (NeoFace Watch), according to NEC 2025 Operational
Surrey PoliceLive Facial Recognition United KingdomSurrey NEC Software 2025 Operational
Sussex PoliceLive Facial Recognition United KingdomSussex NEC Software 2025 Operational

Coverage that mentions this deployment