United Kingdom, West Midlands

West Midlands Police

Microsoft 365 Copilot (generative AI), supplied by Microsoft

PausedJournalismPAI-42F421E0

Body
West Midlands Police
Country
United Kingdom
Area
West Midlands
Technology
Microsoft 365 Copilot (generative AI)
Supplier
Microsoft
Status
Paused
Use suspended, with no evidence it has ended.
Stage
In use now
Since
2025
Legal basis
Internal force policy; no dedicated statutory framework for generative AI use
Oversight
House of Commons Home Affairs Committee inquiry
Evidence
Journalism
Named reporting by a reputable outlet
Source
House of Commons Home Affairs Committee correspondence, reported by ITV News
Last checked
Record code
PAI-42F421E0

Notes

West Midlands Police switched off force-wide access to Microsoft Copilot in January 2026 after the tool generated false intelligence about a West Ham versus Maccabi Tel Aviv fixture, and associated disorder, that had never taken place. The fabricated information reached briefing material and shaped a risk assessment.

Recorded as paused rather than discontinued. Acting Chief Constable Scott Green described the shutdown as temporary, in place until further notice, both in January and again in March 2026. No evidence of reinstatement had emerged as of August 2026, but a force describing a suspension as temporary is not the same as a decision to stop using a technology permanently, and this tracker records the difference.

The force initially denied that AI had generated the erroneous intelligence; the Chief Constable subsequently corrected that evidence. The Home Affairs Committee reported in February 2026 that West Midlands Police failed to apply proper due diligence to false information generated by AI, and criticised what it called a remarkable lack of professional curiosity.

This pause did not extend nationally. A Sky News survey published in February 2026 found at least 21 English forces still using Microsoft Copilot.

Microsoft 365 Copilot (generative AI) elsewhere in United Kingdom

See them in the tracker
Microsoft 365 Copilot (generative AI) elsewhere in United Kingdom
DeploymentCountrySupplierSinceStatusChecked
Greater Manchester PoliceMicrosoft 365 Copilot (generative AI) United Kingdom Microsoft — Operational
West Yorkshire PoliceMicrosoft 365 Copilot (generative AI) United Kingdom Microsoft — Operational
Cheshire ConstabularyMicrosoft Copilot (generative AI) United KingdomCheshire Microsoft — Operational
Avon and Somerset PoliceMicrosoft Copilot Chat (generative AI) United KingdomAvon and Somerset Microsoft — Operational
Derbyshire ConstabularyMicrosoft Copilot (generative AI) United KingdomDerbyshire Microsoft 2025 Operational